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The blog

My consultation process explained

Fanny and a ginger cat rubbing against her cheek

Who are my services for?

  • Motivated people and families who want to understand their furry companion
  • People and families facing behavioural challenges that call for a professional eye
  • Those who are ready to commit to a process of lasting change
  • Everyone living with cats, whatever their geographical location

First contact in writing

When you contact me through the form on my website or by message, I look at the information you give about your situation with your companion or companions. This first contact sometimes helps me identify whether a behaviour consultation might be the right path to take, or whether another professional would be more appropriate, for veterinary care, for example. After all, some behavioural problems can stem from underlying medical conditions that need to be treated first.

The discovery call

One of my core beliefs is that successful behaviour work requires a human connection. That is why I always start with a free introductory call of around ten minutes. This short conversation lets us get to know each other and put a face to a name, human and animal :), briefly discuss your situation, explore how we might work together, in particular by answering your questions, and work out which package would best suit your needs.

The in-depth session

After that, if we decide to work together, our journey begins with an in-depth video consultation (of about 1 hour 30 minutes). During this session, we:

  • Explore your animal’s history in detail
  • Analyse the current behavioural challenges
  • Identify potential triggers and underlying causes
  • Focus on one main goal that will serve as a roadmap
  • Develop a personalised behaviour modification plan

Ongoing support and follow-up: guidance through a package

Depending on the package you choose, we schedule regular follow-up sessions, adapting them to your situation. These check-ins are crucial to track progress, adjust strategies based on your feedback and observations, support you step by step as you put the recommendations into practice, answer your questions and concerns, keep your motivation up and celebrate the small victories :)

Between sessions, I remain available by email or message to look at videos of your animal’s behaviour, to answer any questions you may have about putting the recommendations into practice, and to give extra advice as you need it.

Why does this process matter?

Behavioural problems rarely have quick fixes. They often come from complex combinations of environmental and relational factors, past experiences and learned responses. That is why I cannot provide meaningful solutions by email alone: a proper diagnosis and treatment require dedicated time and attention, from both you and me.

A personal note

As an independent practitioner, I have built my business around my passion for helping animals and their families thrive together. Although this is my work as a consultant, it is also a calling. I believe in being transparent about my services and fees, knowing that professional behavioural support is an investment in your animal’s well-being and your family’s harmony.

Any questions about the process? Feel free to contact me, and let’s see together whether and how I could help you and your companion!

Hand resting on a calm cat

It all starts with getting to know each other.

Meow, see you soon!

Shall we meet?

Talk about your situation