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Privacy Policy

Effective Date: 01/01/2024

Last Updated : 29/10/2025

1. Introduction
At fanimal (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that any personal information we collect is handled responsibly, transparently, and in compliance with the EU General Data Protection Regulation (“GDPR”).

We collect and process only the personal data that is strictly necessary for the provision of our online Animal Behaviorist and Dog Training services.

By using our website https://fanimal.net (the “Website”) and our services, you agree to the terms of this Privacy Policy. 


2. Definitions

For the purposes of this Privacy Policy:

  • Publisher / Data Controller: The individual responsible for managing your data, based in Amsterdam, The Netherlands.

  • User (“you”, “your”): Any person accessing our Website or using our services.

  • GDPR: General Data Protection Regulation (EU) 2016/679.

3. Data we collect
We may collect the following personal information when you interact with us or use our services:
  • Identification details: First and last name.
  • Contact details: Email address.
  • Pet information: Details about your pets necessary for the provision of services.
We use this information to:
  • Personalise our services.
  • Communicate with you.
  • Improve our customer service.
4. Your rights

Under the GDPR, you have the right to:

  1. Access your personal data we hold.

  2. Rectify inaccurate or incomplete data.

  3. Erase your personal data (“right to be forgotten”).

  4. Restrict the processing of your data.

  5. Object to the processing of your data.

  6. Request portability of your data.

  7. File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise your rights, please contact us at [email protected].

5. Use of subprocessors
Any third-party processors we engage will provide sufficient guarantees regarding the protection of your personal data in full compliance with the GDPR.

6. Sharing of personal data
We treat your information with strict confidentiality. We will only disclose it if:
  • We are legally required to do so; or
  • A competent authority requests it in accordance with the law.
7. Data hosting and transfers
Your personal data is stored and processed within the European Union.

Any transfer outside the EU will only occur in accordance with GDPR requirements and with adequate safeguards in place.

8. Data retention

We will retain your personal data only for as long as necessary to provide our services. If there is no activity related to your account for three (3) years, your data will be securely deleted.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, modification, loss, or destruction.

10. Cookies

We use cookies to enhance your browsing experience and to improve our Website. You can disable cookies by adjusting your browser settings, although this may affect certain site features.

11. Changes to this policy

If we make any material changes to this Privacy Policy, we will notify you in advance through our Website or via email, where appropriate.

12. Governing law and language

This Privacy Policy is governed by European Union law.

It is originally drafted in French. In the event of a discrepancy between the translated version and the French version, the French version shall prevail.

13. Contact us

If you have any questions or concerns regarding this Privacy Policy or how we process your data, please contact us at:

Email: [email protected]

Website: https://fanimal.net